RET00009 Error in GSTR-9: Reasons and Solutions

Bio

An Alumnus of IIM and DU with almost a decade of experience in the banking and finance sectors. I had the opportunity to work with all types of institutions in BFSI ecosystem like Bank, NBFC, Fintech, Consulting and Auditor. I started my professional journey at KPMG and subsequently worked in leading names of the BFSI sector including Ujjivan Bank, Vistaar Finance. Currently building a fintech startup ( PICE) by handling alliances, compliance and creation of GTM strategy for payments and credit product.

15 Oct 24
5 mins

Saurabh Agrawal

08 Mins
15-10-24

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Table of Contents

Reasons for RET00009 Error in GSTR-9
Solutions to Resolve RET00009 Error in GSTR-9
Conclusion

GSTR-9 Filing Issues: Common problems include ITC mismatches, lack of bifurcation, and HSN summary errors.
RET00009 Error Causes: Triggered by multiple submissions or poor internet connection.
ITC Mismatch: Ensure ITC in GSTR-9 matches GSTR 2A/2B forms.
Error Solutions: Wait a day, check "My Returns," and raise a support ticket if needed.
Streamline with PICE: Use the PICE App to simplify vendor payments and improve compliance.

Registered taxpayers must file GSTR-9 returns once every financial year. One needs to provide information related to their purchases, sales, input tax credits and refunds for the financial year in this form. If any issue occurs at the time of return filing, the system automatically provides a code such as RET00009 error in GST portal. Here, we will explore the different challenges in filing and their solutions alongside.

Reasons for RET00009 Error in GSTR-9

RET00009 error in GSTR-9 occurs when an individual tries to make several attempts to submit a return application. Additionally, this error can happen if there is a poor internet connection.

Let us first explore the common errors that registered taxpayers face during the form GSTR-9 filing process and their consequences:

ITC Mismatch: This happens when the input tax credit mentioned in GSTR-9 does not match with the auto-generated forms GSTR 2A/2B.

Lack of ITC Bifurcation: The GSTR-9 return filing process asks businesses to give details of every input service and capital goods. The error occurs when any crucial information gets missed out for this bifurcation, which further leads to the challenges in accurate reporting.
Confusion in Filling Table 4(F): While filling Table 4(F) of GSTR-9, tax professionals disclose of the tax paid on advances without issuing the invoice. It leads to further confusion.
Difficulties in HSN Summary Reporting: Businesses which have specific threshold limits have the option to report for income and outgoing supplies. Many tax professionals who do not keep the records often face challenges in filing.
Other GSTR-9 Issues: There are other issues involved, such as non-reflection of DRC-03 in the GST portal, challenges in uploading JSON files and the lengthy task of bifurcating the expense records on GSTR-9C. Such diverse issues are the reason why the RET00009 error in GSTR-9 occurs.

Solutions to Resolve RET00009 Error in GSTR-9

In the above-mentioned segment, there are reasons why the RET00009 Error occurs at the time of GSTR-9 filing. If one gets such code, there are a few ways to obtain error-free GSTR-9 filings. It is better to wait for at least a day so that system can complete the request. Check the “My Returns” option in the GST portal to keep yourself updated on the status.

If the error persists, one needs to raise the ticket. Mention the screenshot along with the timestamp while making the final submission. To experience the smoother and error-free filings, tax professionals need to make sure that all details are furnished properly.

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Conclusion

Knowing the accurate compliance process of GST return filing helps one to overcome RET00009 errors in the GST portal. If the error code is showing in occasional filing, it is better to wait and report to the authorities. By following the recommended solutions, one can ensure a more efficient filing process and avoid any further business compliance issues.

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FAQs

What is the RET00009 error in GSTR-9, and why does it occur?

The RET00009 error happens when multiple submission attempts are made or due to a poor internet connection during GSTR-9 filing. This error code indicates that the system couldn't process the request due to server congestion or submission issues. It’s recommended to wait and check the status in "My Returns" on the GST portal.

How can I resolve the RET00009 error in GSTR-9?

To resolve the RET00009 error, wait at least 24 hours before trying again, as the system may need time to process your request. If the error persists, raise a support ticket on the GST portal with a screenshot and timestamp of the issue to get assistance.

What are the common issues taxpayers face when filing GSTR-9?

Common issues include ITC mismatches between GSTR-9 and GSTR 2A/2B, incomplete bifurcation of input services and capital goods, confusion in Table 4(F) reporting, and difficulties in HSN summary reporting. These issues can lead to delays or errors in return submissions.

What should I do if my ITC in GSTR-9 doesn't match GSTR 2A/2B?

If your ITC in GSTR-9 doesn’t match GSTR 2A/2B, review your purchase records and reconcile any differences. Ensure all invoices have been correctly uploaded by suppliers. This mismatch often causes errors in return filing, so addressing it early can prevent delays.

How can the PICE App help with vendor payments and compliance?

The PICE App helps streamline vendor payments and simplify the invoice management process. By automating tasks and offering easy tracking of payments, it reduces the likelihood of errors in GST compliance and ensures a smoother financial workflow for businesses.